1. Who We Are
Our website domain: https://timberthaitamarind.com
We are a professional Thai manufacturer & wholesaler of natural tamarind pods, supplying bulk orders to global distributors, retailers and food processing businesses. All business inquiries are processed via our contact form, quotation page and checkout system.
2. Information We Collect
We only collect business-related data necessary for wholesale cooperation:
- Company name, buyer name, contact email, phone number, shipping & billing address (submitted via quotation form or checkout)
- Order records, purchase volume, payment records and delivery requirements
- Basic device data: IP address, browser type, website access time for website security and traffic statistics
We will never collect sensitive personal data such as ID numbers, bank card credentials or personal identity documents.
3. How We Use Your Data
All collected information is solely used for B2B business purposes:
- Reply to your wholesale quotation requests, send price lists and product specifications
- Process orders, arrange logistics, send order updates and delivery notifications
- Provide after-sales support, resolve quality or shipping issues
- Prevent fraud, spam and malicious website access
- Send occasional product stock & new batch notifications (you may opt out anytime)
4. Cookies
Our site uses lightweight functional cookies to improve browsing experience:
- Save your cart contents and quotation drafts
- Record language and page browsing preferences Cookies will be stored on your device for up to 12 months. You can disable cookies via your browser settings at any time, but some functions like cart storage may be affected.
5. Data Sharing & Sales Prohibition
We will not sell, rent or trade your business contact information to any third-party advertising or marketing companies.
We only share limited necessary data with trusted service providers for order fulfillment:
- Global logistics carriers (only shipping address for delivery)
- Secure online payment providers (only transaction data for settlement) All partners are required to comply with global data protection rules.
6. Data Storage Period
- Quotation & order data: retained for 3 years for after-sales tracking and business record keeping.
- Unsubmitted form drafts: automatically cleared after 90 days. You may submit a request to delete your business information at any time by email.
7. Your Data Rights
As a business visitor or registered buyer, you have the right to:
- Request a copy of all business data we store about you
- Correct inaccurate company, shipping or contact information
- Request permanent deletion of all your records
- Unsubscribe from our product update emails Send all data requests to: [email protected]
8. External Links
Our website may contain links to third-party logistics or partner websites. We take no responsibility for their independent privacy policies; please check their rules separately before submitting information.
9. Data Security Protection
We use Cloudflare HTTPS encryption to protect all data transmission between your browser and our server. We restrict internal staff access to business data and adopt anti-spam tools to block malicious data theft.
10. Policy Updates
We reserve the right to adjust this privacy policy to comply with international trade and data protection regulations. Any revisions will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or your data, please reach us via:
Email: [email protected]
Website Contact Page: https://timberthaitamarind.com/contact